Process return for Order #1104

Actions taken

1. Verified item delivered less than 30 days ago

2. Evaluated account history

   First lifetime return on Account #88231

3. Initiated Stripe refund of $42.00

   Reference: ch_3abc123

4. Updated inventory system

Money moved

Policy applied

What the agent told the customer

“Your return has been approved. We've issued a full refund of $42.00 to your original payment method. You'll see it in 3–5 business days. No restocking fee this time. Thanks for your patience.”